Orders over €30 in the Peninsula and the Balearic Islands have free shipping with delivery in 4 to 5 days. Those less than this amount will have shipping costs of €3.95. If you need an urgent shipment in the Peninsula and the Balearic Islands, you can select the shipment in 24/48 hours at €5.95. During promotions and other circumstances beyond Captain Denim, shipping times may be extended. There are specific prices for the Canary Islands and the rest of Europe. If you want to obtain more detailed information about our shipping and returns policy, access here or write us an email to firstname.lastname@example.org
Returns & Exchanges
Returns & Exchanges
The admission period for changes and/or returns is 30 calendar days from receipt of your order in the Peninsula and the Balearic Islands. The first change and/or return is free. In the Canary Islands and the rest of Europe you will have to take care of the expenses to send us your order.
Remember that we do not accept changes or returns of more personal products such as underwear, masks or products that have fixed bottoms. As soon as we receive your package we will proceed to change the garment or refund your money. For more information about the process of changes and/or returns, access here or write us an email to email@example.com
To extend the life of your garments, we recommend: Do not use bleach or degreasers.
Wash with cold water, neutral detergent and always the detergent in its compartment.
Close the button and zip up. Always wash inside out at 30ºC without too much load.
Iron them at low temperature.
If it is a colored garment, the worn effect may be that with the washes it loses some color.
We can shorten the bottom of your pants if you wish, you just have to indicate the length measurement ( measurement D of this drawing ) in the field shown below and add the product to your purchase.
WARNING: Keep in mind that once the repair has been made, you will no longer be able to make any changes or returns.
If the pants have a cropped hem or have a worn finish, that effect can be lost.
How should pants be washed and what to avoid to make them last longer?
Remember to always wash it inside out, with the zipper, the button closed, with cold water and at less than 30ºC. We recommend using neutral soap and that it is in the compartment. Colored pants with a worn effect may lose some color after washing.
How is the product made?
Our garments are designed and manufactured entirely in Spain under local production, with sustainable processes and always respecting our environment.
We use biomass and solar energy to run our factory. We save up to 90% of water thanks to sustainable processes and our finishes are based on zero waste.
Can pants be customized by making them longer?
We can always fix the bass to make it shorter, but we can never make it longer.
Do they yield when used or not?
If the pants contain elastane, it is normal that they can give way. If you don't want your pants to give way, we recommend you take a look at our pants made entirely of cotton.
How much is the shipping? Do I have to pay to make a return or exchange?
If your order is less than €30, the standard shipping costs are €3.95.
Orders equal to or greater than €30, shipping costs are
free. For shipments 24/48 hours, you can choose the express delivery
paying €5.95. Remember these rates are for the Peninsula and the Balearic Islands, for other destinations, here you have all the information.
You have 30 days to make your first change and/or return for free in the Peninsula and the Balearic Islands. Visit here our section of changes and returns.
Medidas para tu talla 50,00 € de Tarjeta Regalo
- Elige el pantalón que mejor te siente de tu armario.
- Extiéndelo sobre una superficie plana.
- Toma las diferentes medidas que aparecen en la imagen al seleccionar tu talla con la prenda siempre abrochada (en caso de llevar botones y/o cremallera).
- Compara las medidas tomadas con las que aparecen al seleccionar tu talla y elige la talla con las medidas que más se aproximen.